OMEN by HP Gaming Laptop 16-xf0xxx Fans not turning on under load

Quirrell · 2024-12-16 02:33:55

The Problem:

My fans on my OMEN by HP Gaming Laptop 16-xf0xxx do not turn on while under load.

Relevant Info:

The Fans do work under my dual-booted Windows install. They also work in BIOS. This is not a hardware problem

Btop shows my gpu and cpu are both working

Kernel:

Linux 6.12.4-zen1-1-zen

CPU:

AMD Ryzen 9 7940HS w/ Radeon 780M Graphics

GPU1 (discrete):

NVIDIA GeForce RTX 4070 Max-Q / Mobile

GPU2 (integrated):

AMD Radeon 780M

GPU Drivers: nvidia-dkms

When I run

sensors

I am responded with

spd5118-i2c-15-51
Adapter: SMBus PIIX4 adapter port 0 at 0b00
temp1:        +31.0°C  (low  =  +0.0°C, high = +55.0°C)
                       (crit low =  +0.0°C, crit = +85.0°C)

hp-isa-0000
Adapter: ISA adapter
fan1:           0 RPM
fan2:           0 RPM

ucsi_source_psy_USBC000:002-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:         0.00 A  (max =  +0.00 A)

amdgpu-pci-0500
Adapter: PCI adapter
vddgfx:        1.12 V
vddnb:       762.00 mV
edge:         +25.0°C
PPT:          14.00 W  (avg =   6.05 W)

BAT1-acpi-0
Adapter: ACPI interface
in0:          12.84 V
power1:        0.00 W

ucsi_source_psy_USBC000:001-isa-0000
Adapter: ISA adapter
in0:           0.00 V  (min =  +0.00 V, max =  +0.00 V)
curr1:         0.00 A  (max =  +0.00 A)

spd5118-i2c-15-50
Adapter: SMBus PIIX4 adapter port 0 at 0b00
temp1:        +30.5°C  (low  =  +0.0°C, high = +55.0°C)
                       (crit low =  +0.0°C, crit = +85.0°C)

k10temp-pci-00c3
Adapter: PCI adapter
Tctl:         +28.1°C

nvme-pci-0400
Adapter: PCI adapter
Composite:    +30.9°C  (low  = -273.1°C, high = +84.8°C)
                       (crit = +84.8°C)
Sensor 1:     +30.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 2:     +30.9°C  (low  = -273.1°C, high = +65261.8°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +28.0°C
temp2:        +20.0°C
temp3:       -273.2°C

Furthermore,

sudo sensors-detect

detects no sensors when saying "y" to all prompts

Current Attempted Solutions:

Turning "Fan Always On" to "On" in BIOS
This only spins the fans at a very low rpm and is a setting I currently have on because some fans are better than none
Note: There are no other fan settings in BIOS

Changing fan settings in windows
This is not persistent across operating systems

Trying the python script here
This script does not support my laptop, it says so.

Testing on a Live USB (debian)
This yielded no differences compared to my arch linux install, the fans did not turn on

In Conclusion:

This is my first time posting on the Arch Linux Forums. If I have made a mistake please correct me
Any help is appreciated

Edits:

acpi is installed
xsensors reports the same data as sensors
downgrading my kernel to before the issue did not help

Last edited by Quirrell (2024-12-18 06:56:32)

Z2728911 · 2025-06-20 11:45:12

Hello ,Quirrel

I am currently having the same issue as you,
acpitz-acpi-0
Adapter: ACPI interface
temp1: +28.0°C
temp2: +20.0°C
temp3: -273.2°C

I have noticed that one of the acpi temps is at absolute zero,
does that have anything to do with the fans?

Furthermore I would like to ask if you have made any progress regarding this issue on your own?

Best Regards,
Z2728911

mebish · 2025-07-15 16:08:32

I have the Same issue with my 16-xd0015axxx. Did you find any workarounds or tools that might help

kimdokja · 2026-03-11 07:11:36

hey i have same problem did u found any way to fix this ? please let me know, thanks

WorMzy · 2026-03-11 11:42:57

Please open a new thread for your issue and refrain from necrobumping.

https://wiki.archlinux.org/title/Genera … bumping%22

Closing.

Arch Linux

#1 2024-12-16 02:33:55