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MSI Alpha 17
When running memtest over 1024 Mb or more of memory, the screen will show corrupted graphics for a few seconds before going to a 'Kernal Panic' Screen indicating that there was a Fatal Exception in Interrupt. I'm trying to figure out whether this indicates that I need to replace hardware. I've also been having issues with the system freezing while running games such as Minecraft and ULTRAKILL.
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What kind of "memtest"?
See https://wiki.archlinux.org/title/Stress … Memtest86+ to check your RAM, you need to run this for very long (16h, "over night" is short) or until you hit errors for reliable results.
Panic'd on waking the iwlwifi NIC, but there's also a cpu idle (looks like ryzen) and you might also just have caused an OOM w/ the memory test?
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So the bad news is that these kernel panics are now happening without running the memtest. The machine in question has 16GB of RAM, so a 1GB Memtest should not be running it out of memory? I've now had these kernel panics twice shortly after starting the machine, without the memtest running. Just after starting Thunderbird, then just after starting Firefox to check these forums. I'm now on my phone.
I'm running memtester from the Arch package of the same name. It's hitting these errors during the first loop of the test even when giving the test only 1 gig, which is a bad sign.
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Do you have more panic reports (for pattern spotting)?
The machine in question has 16GB of RAM, so a 1GB Memtest should not be running it out of memory?
What kind of "memtest"?
You can generally burn through 160GB RAM in a split second if you're trying and apparently not memtest86+
However
without the memtest running. Just after starting Thunderbird, then just after starting Firefox to check these forums
From the first panic the problem is iwlwifi or the CPU, can you use a wired network connection or https://wiki.archlinux.org/title/Tethering and "module_blacklist=iwlwifi", https://wiki.archlinux.org/title/Kernel_parameters ?
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Guess who has two thumbs and another panic report?
This guy!
This time with iwlwifi blacklisted.
Kernel Panic Report 2: I think that my machine might be dying.
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Page faults.
Make sure to not use anything like XMP, put the RAM into the most conservative timings and actually run memtest86+ over night.
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Okay. So I checked decode-dimms, and it's only detecting one 8gb ram stick in bank 1. But task manager says I have 15 GB ram. Could the kernel panics be caused by this?
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dmidecode
cat /proc/meminfoAnd
Make sure to not use anything like XMP, put the RAM into the most conservative timings and actually run memtest86+ over night.
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Okay, so I pulled one of the ram modules, and I'm no longer getting kernel panics when I run memtest with 1024 mb of memory. Of course, now decode-dimms is now saying that I have no ram.
Give me a moment, and I'll see if I can pull dmidecode and cat /proc/meminfo for you guys?
EDIT: Okay, this is what I get as output:
MemTotal: 7498332 kB
MemFree: 2061648 kB
MemAvailable: 4388876 kB
Buffers: 169672 kB
Cached: 2031268 kB
SwapCached: 0 kB
Active: 2831116 kB
Inactive: 1371304 kB
Active(anon): 1699432 kB
Inactive(anon): 0 kB
Active(file): 1131684 kB
Inactive(file): 1371304 kB
Unevictable: 9424 kB
Mlocked: 9424 kB
SwapTotal: 3748860 kB
SwapFree: 3748860 kB
Zswap: 0 kB
Zswapped: 0 kB
Dirty: 1052 kB
Writeback: 0 kB
AnonPages: 2009344 kB
Mapped: 845576 kB
Shmem: 66012 kB
KReclaimable: 88388 kB
Slab: 224212 kB
SReclaimable: 88388 kB
SUnreclaim: 135824 kB
KernelStack: 20432 kB
PageTables: 34764 kB
SecPageTables: 3168 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 7498024 kB
Committed_AS: 7328848 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 100656 kB
VmallocChunk: 0 kB
Percpu: 12864 kB
HardwareCorrupted: 0 kB
AnonHugePages: 106496 kB
ShmemHugePages: 45056 kB
ShmemPmdMapped: 45056 kB
FileHugePages: 333824 kB
FilePmdMapped: 235520 kB
CmaTotal: 0 kB
CmaFree: 0 kB
Unaccepted: 0 kB
Balloon: 0 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 2048 kB
Hugetlb: 0 kB
DirectMap4k: 743240 kB
DirectMap2M: 5965824 kB
DirectMap1G: 1048576 kB# dmidecode 3.7
Getting SMBIOS data from sysfs.
SMBIOS 3.2.0 present.
Table at 0xAD017000.
Handle 0x0000, DMI type 11, 5 bytes
OEM Strings
String 1:
String 2: $BIOSE1110000000000000200
String 3:
String 4:
String 5:
Handle 0x0001, DMI type 0, 26 bytes
Platform Firmware Information
Vendor: American Megatrends Inc.
Version: E17EKAMS.101
Release Date: 10/26/2020
Address: 0xF0000
Runtime Size: 64 KiB
ROM Size: 16 MiB
Characteristics:
PCI is supported
Firmware is upgradeable
Firmware shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Targeted content distribution is supported
UEFI is supported
Platform Firmware Revision: 1.1
Handle 0x0002, DMI type 1, 27 bytes
System Information
Manufacturer: Micro-Star International Co., Ltd.
Product Name: Alpha 17 A4DEK
Version: REV:1.0
Serial Number: K2101N0085455
UUID: 49c15b31-4b91-a54f-8116-80d258f47a71
Wake-up Type: Power Switch
SKU Number: 17EK.1
Family: Al
Handle 0x0003, DMI type 2, 15 bytes
Base Board Information
Manufacturer: Micro-Star International Co., Ltd.
Product Name: MS-17EK
Version: REV:1.0
Serial Number: BSS-0123456789
Asset Tag: Default string
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Default string
Chassis Handle: 0x0004
Type: Motherboard
Contained Object Handles: 0
Handle 0x0004, DMI type 3, 22 bytes
Chassis Information
Manufacturer: Micro-Star International Co., Ltd.
Type: Notebook
Lock: Not Present
Version: Default string
Serial Number: 20PN108394
Asset Tag: Default string
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0
SKU Number: Default string
Handle 0x0005, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: To Be Filled By O.E.M.
Handle 0x0006, DMI type 12, 5 bytes
System Configuration Options
Option 1: Default string
Handle 0x0007, DMI type 32, 20 bytes
System Boot Information
Status: No errors detected
Handle 0x0008, DMI type 248, 12 bytes
OEM-specific Type
Header and Data:
F8 0C 08 00 01 4C E0 00 00 00 00 00
Handle 0x0009, DMI type 43, 31 bytes
TPM Device
Vendor ID: AMD
Specification Version: 2.0
Firmware Revision: 3.42
Description: AMD
Characteristics:
Family configurable via platform software support
OEM-specific Information: 0x00000000
Handle 0x000A, DMI type 18, 23 bytes
32-bit Memory Error Information
Type: OK
Granularity: Unknown
Operation: Unknown
Vendor Syndrome: Unknown
Memory Array Address: Unknown
Device Address: Unknown
Resolution: Unknown
Handle 0x000B, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 32 GiB
Error Information Handle: 0x000A
Number Of Devices: 2
Handle 0x000C, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x001FFFFFFFF
Range Size: 8 GiB
Physical Array Handle: 0x000B
Partition Width: 1
Handle 0x000D, DMI type 7, 27 bytes
Cache Information
Socket Designation: L1 - Cache
Configuration: Enabled, Not Socketed, Level 1
Operational Mode: Write Back
Location: Internal
Installed Size: 512 KiB
Maximum Size: 512 KiB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: 1 ns
Error Correction Type: Multi-bit ECC
System Type: Unified
Associativity: 8-way Set-associative
Handle 0x000E, DMI type 7, 27 bytes
Cache Information
Socket Designation: L2 - Cache
Configuration: Enabled, Not Socketed, Level 2
Operational Mode: Write Back
Location: Internal
Installed Size: 4 MiB
Maximum Size: 4 MiB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: 1 ns
Error Correction Type: Multi-bit ECC
System Type: Unified
Associativity: 8-way Set-associative
Handle 0x000F, DMI type 7, 27 bytes
Cache Information
Socket Designation: L3 - Cache
Configuration: Enabled, Not Socketed, Level 3
Operational Mode: Write Back
Location: Internal
Installed Size: 8 MiB
Maximum Size: 8 MiB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: 1 ns
Error Correction Type: Multi-bit ECC
System Type: Unified
Associativity: 16-way Set-associative
Handle 0x0010, DMI type 4, 48 bytes
Processor Information
Socket Designation: FP6
Type: Central Processor
Family: Zen
Manufacturer: Advanced Micro Devices, Inc.
ID: 01 0F 86 00 FF FB 8B 17
Signature: Family 23, Model 96, Stepping 1
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
MMX (MMX technology supported)
FXSR (FXSAVE and FXSTOR instructions supported)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
HTT (Multi-threading)
Version: AMD Ryzen 7 4800H with Radeon Graphics
Voltage: 1.2 V
External Clock: 100 MHz
Max Speed: 4300 MHz
Current Speed: 2900 MHz
Status: Populated, Enabled
Upgrade: None
L1 Cache Handle: 0x000D
L2 Cache Handle: 0x000E
L3 Cache Handle: 0x000F
Serial Number: Unknown
Asset Tag: Unknown
Part Number: Unknown
Core Count: 8
Core Enabled: 8
Thread Count: 16
Characteristics:
64-bit capable
Multi-Core
Hardware Thread
Execute Protection
Enhanced Virtualization
Power/Performance Control
Handle 0x0011, DMI type 18, 23 bytes
32-bit Memory Error Information
Type: OK
Granularity: Unknown
Operation: Unknown
Vendor Syndrome: Unknown
Memory Array Address: Unknown
Device Address: Unknown
Resolution: Unknown
Handle 0x0012, DMI type 17, 84 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0011
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: Unknown
Set: None
Locator: DIMM 0
Bank Locator: P0 CHANNEL A
Type: Unknown
Type Detail: Unknown
Handle 0x0013, DMI type 18, 23 bytes
32-bit Memory Error Information
Type: OK
Granularity: Unknown
Operation: Unknown
Vendor Syndrome: Unknown
Memory Array Address: Unknown
Device Address: Unknown
Resolution: Unknown
Handle 0x0014, DMI type 17, 84 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0013
Total Width: 64 bits
Data Width: 64 bits
Size: 8 GiB
Form Factor: SODIMM
Set: None
Locator: DIMM 0
Bank Locator: P0 CHANNEL B
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 3200 MT/s
Manufacturer: Hynix
Serial Number: 84A6A4BB
Asset Tag: Not Specified
Part Number: HMA81GS6DJR8N-XN
Rank: 1
Configured Memory Speed: 3200 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V
Memory Technology: DRAM
Memory Operating Mode Capability: Volatile memory
Firmware Version: Unknown
Module Manufacturer ID: Bank 1, Hex 0xAD
Module Product ID: Unknown
Memory Subsystem Controller Manufacturer ID: Unknown
Memory Subsystem Controller Product ID: Unknown
Non-Volatile Size: None
Volatile Size: 8 GiB
Cache Size: None
Logical Size: None
Handle 0x0015, DMI type 20, 35 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x001FFFFFFFF
Range Size: 8 GiB
Physical Device Handle: 0x0014
Memory Array Mapped Address Handle: 0x000C
Partition Row Position: Unknown
Interleave Position: Unknown
Interleaved Data Depth: Unknown
Handle 0x0016, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J2304/J2300
Internal Connector Type: None
External Reference Designator: Keyboard
External Connector Type: PS/2
Port Type: Keyboard Port
Handle 0x0017, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J3811
Internal Connector Type: None
External Reference Designator: Touch pad
External Connector Type: PS/2
Port Type: Mouse Port
Handle 0x0018, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1504
Internal Connector Type: None
External Reference Designator: USB 3.0
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x0019, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1500
Internal Connector Type: None
External Reference Designator: USB 3.1
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x001A, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1502
Internal Connector Type: None
External Reference Designator: USB 3.1
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x001B, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1501
Internal Connector Type: None
External Reference Designator: USB 3.1 Type-C
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x001C, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1503
Internal Connector Type: None
External Reference Designator: USB 3.1 Type-C
External Connector Type: Access Bus (USB)
Port Type: USB
Handle 0x001D, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1300
Internal Connector Type: None
External Reference Designator: Network
External Connector Type: RJ-45
Port Type: Network Port
Handle 0x001E, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1701
Internal Connector Type: SAS/SATA Plug Receptacle
External Reference Designator: Sata HDD
External Connector Type: None
Port Type: SATA
Handle 0x001F, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1703
Internal Connector Type: SAS/SATA Plug Receptacle
External Reference Designator: Sata ODD
External Connector Type: None
Port Type: SATA
Handle 0x0020, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1101
Internal Connector Type: None
External Reference Designator: DP0
External Connector Type: None
Port Type: Video Port
Handle 0x0021, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J1100
Internal Connector Type: None
External Reference Designator: DP1
External Connector Type: None
Port Type: Video Port
Handle 0x0022, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J2103
Internal Connector Type: None
External Reference Designator: Microphone
External Connector Type: Mini Jack (headphones)
Port Type: Audio Port
Handle 0x0023, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: J2105
Internal Connector Type: None
External Reference Designator: Headphone
External Connector Type: Mini Jack (headphones)
Port Type: Audio Port
Handle 0x0024, DMI type 9, 17 bytes
System Slot Information
Designation: J3604
Type: PCI Express x8
Data Bus Width: 8x or x8
Current Usage: In Use
Length: Short
ID: 1
Characteristics:
3.3 V is provided
PME signal is supported
Hot-plug devices are supported
Bus Address: 0000:00:01.1
Handle 0x0025, DMI type 9, 17 bytes
System Slot Information
Designation: J3711
Type: M.2 Socket 1-SD
Data Bus Width: 1x or x1
Current Usage: In Use
Length: Short
ID: 3
Characteristics:
3.3 V is provided
PME signal is supported
Hot-plug devices are supported
Bus Address: 0000:00:01.2
Handle 0x0026, DMI type 9, 17 bytes
System Slot Information
Designation: J3704
Type: M.2 Socket 3
Data Bus Width: 2x or x2
Current Usage: Available
Length: Short
ID: 5
Characteristics:
3.3 V is provided
PME signal is supported
Hot-plug devices are supported
Bus Address: 0200:00:01.7
Handle 0x0027, DMI type 9, 17 bytes
System Slot Information
Designation: J3709
Type: M.2 Socket 1-SD
Data Bus Width: 1x or x1
Current Usage: Available
Length: Short
ID: 6
Characteristics:
3.3 V is provided
PME signal is supported
Hot-plug devices are supported
Bus Address: 0200:00:01.5
Handle 0x0028, DMI type 41, 11 bytes
Onboard Device
Reference Designation: Onboard LAN Brodcom
Type: Ethernet
Status: Enabled
Type Instance: 1
Bus Address: 0000:05:00.0
Handle 0x0029, DMI type 41, 11 bytes
Onboard Device
Reference Designation: HD Audio Controller
Type: Sound
Status: Enabled
Type Instance: 1
Bus Address: 0000:09:00.6
Handle 0x002A, DMI type 13, 22 bytes
Firmware Language Information
Language Description Format: Long
Installable Languages: 3
en|US|iso8859-1
zh|CN|unicode
zh|TW|unicode
Currently Installed Language: en|US|iso8859-1
Handle 0x002B, DMI type 127, 4 bytes
End Of TableLast edited by CJL48 (2026-04-18 18:53:06)
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Please use [code][/code] tags, not "quote" tags. Edit your post in this regard.
MemTotal: 7498332 kB but I assume that's w/ only one DIMM present anyway (no other is listed in dmidecode)?
Are both DIMMS from the same type/batch (did you buy them together, as a pair)?
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Post edited, thanks for the reminder about the code tag.
Yes, this is with a single DIMM present. I believe that both DIMMS are from the same type and batch, I believe that they came with the laptop. I've been able to leave the laptop on for several hours without trouble, with memtest running all that time, so it appears that it's either the socket or the ram module itself that is faulty. I can try to get the meminfo and dmidecode with both modules, and that might be a good next step for troubleshooting.
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so it appears that it's either the socket or the ram module itself that is faulty
Easy enough to test by inserting the 2nd DIMM into the first slot ![]()
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Powering on the computer with either the 2nd DIMM in the first slot or the 1st DIMM in the second slot resulted in a failure to boot. Returning the 1st DIMM to the 1st slot resulted in a successful boot.
Machine no longer boots with both DIMM modules inserted.
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so it appears that … the ram module itself that is faulty
Luckily RAM isn't too exp… ohhh. Ohh! Oh ![]()
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If it were just the RAM, I might just replace the broken module, but since the socket is nonfunctional as well I would probably need to either a) take the laptop to a repair shop, or b) learn to solder and get a soldering iron, in addition to buying a replacement socket. The way the ram sockets are arranged, the two sockets may also be a single unit. So I'm giving serious consideration to getting a replacement machine, and moving the 4tb drive I have in the current one over.
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Does the system boot when you plug the broken DIMM into the 1st slot and good DIMM into the 2nd one?
You simply might have to fill the first slot, but w/ only one functional DIMM that's kinda hard to test ![]()
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So...I haven't tried putting the 2nd DIMM back in yet, but that might not matter. Because I just had my machine kernel panic despite the "bad" stick of ram not being present.
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